1. Information We Collect
We collect information you provide when you:
- Create an account (name, email, phone, country)
- Browse vehicles and view inspection reports
- Send messages through our platform
- Like or save vehicles
2. How We Use Your Information
- Provide vehicle browsing and inspection services
- Enable communication between buyers and sellers
- Send important updates about vehicles and services
- Improve our app and user experience
3. Information Sharing
We do not sell or rent your personal information. We may share information:
- With your consent
- To comply with legal requirements
- To protect our rights and safety
4. Data Security
We use industry-standard security measures to protect your information, including encryption and secure servers.
5. Your Rights
You can:
- Access and update your profile information
- Delete your account and associated data (in-app via Settings → Delete Account)
- Control notification preferences
Note: If you cannot access your account to complete deletion in-app, contact us using the details below for assistance.
6. Contact Us
For privacy questions, contact us:
📧 Email: clsautoke@gmail.com
📞 Phone: +254 799 399 888
📍 Address: Mombasa, Kenya
7. Changes to This Policy
We may update this policy. We'll notify users of significant changes through the app.
8. Account & Login Information
Some features of CLS Luxury Cars require account registration and login. When you create an account, we collect basic details such as your name, email address, phone number, and country. This information is used to authenticate your access, manage your profile, and provide core app services.
You are responsible for keeping your login credentials secure. You may delete your account within the app (Settings → Delete Account). Once deleted, personal data associated with your account will be removed from our systems, subject to the retention rules described in this policy.
9. Third-Party Services
CLS Luxury Cars may use trusted third-party services to support app functionality and improve performance. These services may process limited technical information required for their operation and to provide services to CLS Luxury Cars.
- Cloud hosting and database services
- Analytics and performance monitoring (including Firebase)
- Communication and notification services
Third-party providers are required to handle information securely and only for the purpose of delivering their services to CLS Luxury Cars.
10. Payments (Coming Soon)
CLS Luxury Cars may introduce payment-related features in the future. If payments are enabled, we may collect transaction-related details necessary to process payments and prevent fraud. Payment processing may be handled by third-party payment providers, and such providers may process payment information in accordance with their own privacy policies.
11. Camera and Photo Library Access
CLS Luxury Cars may request access to your device camera or photo library only when needed for specific features within the app. This may include selecting or uploading profile images or sharing vehicle-related photos where applicable.
We do not access your camera or photos without your permission. Any media you choose is used only for the intended feature inside the application.
12. Data Retention
We retain personal information only for as long as necessary to provide our services, maintain security, resolve disputes, and comply with legal obligations. If you delete your account, we will remove your personal information from our active systems within a reasonable period, except where retention is required for legal, security, or fraud-prevention purposes.
13. Children's Privacy
CLS Luxury Cars is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will delete it promptly.
14. Legal Compliance
We process personal data in accordance with applicable data protection and privacy laws. By using CLS Luxury Cars, you consent to the collection and use of information as outlined in this policy.