XOMA Privacy Policy

Introduction

Welcome to XOMA, your trusted marketplace for books, uniforms, and stationery. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application.

Information We Collect

📱 Account Information

• Name and contact details (email, phone number)
• Profile information and preferences
• Authentication credentials (securely encrypted)

🛍️ Marketplace Data

• Items you list for sale (books, uniforms, stationery)
• Purchase and transaction history
• Messages and communications with other users
• Reviews and ratings

📍 Location Information

• General location for item listings (only when you choose to share)
• Location data is never shared without your explicit consent

📊 Usage Analytics

• App usage patterns and preferences
• Device information (type, operating system)
• Performance and crash reports (anonymized)

How We Use Your Information

🎯 Core Services

• Enable buying and selling of educational items
• Process payments and transactions securely
• Facilitate communication between users
• Provide customer support and assistance

🔧 App Improvement

• Enhance user experience and app functionality
• Develop new features based on user needs
• Ensure app security and prevent fraud

📢 Communications

• Send important notifications about your account
• Notify you about new messages or item updates
• Share relevant promotions and offers (with your consent)

Data Protection & Security

🛡️ Data Storage

• Data stored on secure, encrypted servers
• Regular backups to prevent data loss
• Access restricted to authorized personnel only

Your Privacy Rights

✅ You Have the Right To:

• Access: Request a copy of your personal data
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and data
• Control: Manage notification and privacy settings
• Export: Download your data in a portable format

Data Sharing & Third Parties

🤝 We Share Data Only When:

• Required by law or legal process
• Necessary to prevent fraud or security threats
• With your explicit consent for specific services
• With trusted service providers (under strict agreements)

🚫 We Never:

• Sell your personal information to third parties
• Share your data for advertising purposes
• Access your private messages without consent

Children's Privacy

XOMA is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email. Your continued use of XOMA after changes indicates your acceptance of the updated policy.